Internal And External Service Quality Relationship

Service QualityDiscuss abuot the Internal and External Service Quality Relationship.
People around the world always have the desire of desiring the best. The service providers always strive to offer quality services to the clients irrespective of whether they are the monopoly or not. According to Akbar and Parvez (2009), external factors that include the customer satisfaction is one of the major drives that have excited an enormous incr…