Business Process Outsourcing: An Operational Management Case Study Essay.

Overview of BPO
Discuss about the Financial Services Business Process Outsourcing.
Operation management is one of the key aspects of the organization especially in the business that solemnly deals with business process outsourcing. Current business seeks to explore the customer service delivery process and satisfies customers. In some cases, the business may make a continuous loss due to the complexity of the operational process and underutiliz…