Developing Service Level Agreement (SLA) And Maintenance Strategy For Ubendem Tools
Business RequirementsTask 1 Develop a Service Level Agreement (SLA) for an ISP
Investigate alternative ISPs with a view to replacing the ADSL Modem to address Ubendem Tools needs. Take into consideration that Great Southern might be willing to upgrade the ADSL Modem and/or plan to keep Ubendem Tools business. Compare at least two other ISPs.
Produce a comparison table for at least two ISPs listing the type of Internet service they p…
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