Impact Of ICT On Tourism & Hospitality: Ritz Carlton Singapore Case Study (Essay)

Efficiency Benefits and Drawbacks of Implementing ICT in Tourism and Hospitality IndustryWith the advent of Information and communication technology (ICT) tools management in tourism and hospitality sector has become easier (Akehurst, 2008). Majority of the hotels are now able to manage their customers and functions with the help of e-tourism, e-promotions, e-booking and e-commerce systems. The use of the official websites, social sites and also…

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