The Importance Of ISO/IEC 20000 And IT Service Management System For Enhanced Service Quality: A Case Study Of ExcelIT

April 13, 2024/in management /by bonniejecinta

What is ISO/IEC 20000 standard and its significance?Question:Discuss about the Integrating IT Service Management Requirements.The international Information Technology standard, which allows a company to present a proof of their excellent practices in the industry, is the ISO/IEC 20000 standard. This standard presents the best industry service benchmarks so that the companies to provide evidence of their own services in comparison to the set benc…

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