The Role And Benefits Of ISO/IEC 20000 Certification In IT Service Management

Service Management System and IT Service ManagementQuestion:Discuss about the Exploring Service Management Standard.ISO/IEC 20000 certification is a standardized system for service management of the IT organizations. This certification brings out the best services from the IT companies. The IT service providers having the ISO/IEC certification is sure to demonstrate more reliable services with high service quality (Iden & Eikebrokk, 2013). S…

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